To Our Valued Clients, Family Members, Employees and Stakeholders:

COVID-19 Status Update – Since our last update on Nov. 2 regarding individuals testing positive for COVID-19 in two Washtenaw County locations, Rainbow has been notified of additional employees and residents testing positive in those locations. Additionally, Rainbow has been notified of other employees in other locations testing positive. Our team has notified affected residents, employees, and family contacts and are working through ongoing contact tracing to communicate with other people who may have had an exposure. Additionally, enhanced precautions have been implemented including in-home quarantine and use of additional protective equipment. Clients and staff in affected areas are being tested.

Spike in Michigan Cases – Michigan and the entire nation are seeing a dramatic increase in the number of people testing positive for COVID-19. Michigan is seeing more than three to four times the average number of daily cases as compared to September. This spike is also affecting Rainbow.

To continue focusing on mitigation strategies, we have taking several steps. 

  • In addition to wearing masks, employees are now also wearing face shields when possible. We expect there will be an adjustment period for employees and clients, but this is an additional step to help reduce the spread of the virus.
  • Cleaning protocols continue to be followed in all locations.
  • Telehealth is continuing to be utilized where possible. Teams continue to assess when this service can be used instead of in-person treatment.
  • All employees who can work from home are working from home and limiting any time in the office to only required time to support the organization.

Visitation / Thanksgiving Update – The State’s Michigan Department of Health and Human Services (MDHHS) has classified Genesee, Oakland, Washtenaw, and Wayne Counties as “E” risk classification. As of this writing, all but 1 of 83 Michigan counties are now in the “E” risk level. This means we are prohibited from allowing visitors into our residences. 

Due to the overall level of rising COVID-19 in our counties, we are limiting all outdoor in-person visits unless absolutely necessary, and only if the visit meets the MDHHS criteria.

We understand 2020 has been a difficult year for many people. The virus has and continues to impact so many of our families and friends. Although we may want to gather for Thanksgiving, all Leaves of Absence are ill advised at this time.  Additionally, the State has implemented strict testing protocols for any required Leave of Absence. We continue to encourage visits electronically through Skype, Facetime, and other means.

New Testing Requirements – On October 28, the MDHHS issued a new order regarding testing requirements in Skilled Nursing Facilities, Homes for the Aged, and Adult Foster Care homes with 13 or more residents. This new order requires these facilities to routinely test both residents and staff in certain situations (assuming availability of adequate testing supplies). Effective dates for Rainbow’s locations that have capacity for 13 or more residents (Neuro Rehab Campus and Southfield) will begin no later than November 24, 2020. We are working with the State to obtain the necessary testing supplies, certifications, and protocols. We will continue to update you on our plans for compliance with this new order in the coming weeks.

We will continue to keep you updated. Please do not hesitate to contact your Rainbow Case Manager or Rainbow Administration with your comments or questions. We will get through this together. 

One Team – Together, 

Bill Buccalo 

President and CEO